Maintenance

Maintenance packages available

Home Alarm Maintenance

Just as important as designing and installing the perfect security system for your home, home alarm maintenance is crucial in making sure your system is reliable and functional all year round. 

Regular maintenance visits include an annual assessment of your system and inspection of existing equipment by our expert engineers. This prevents false alarms, ensures all areas of your home are protected and all systems are working exactly as they should be

All maintenance is controlled by our Head Office Service Team, who will arrange a visit from one of our engineers. This maintenance process involves not only testing existing systems, but also maximising protection by replacing potential faulty parts and quick response to technical issues

It also involves continuous support provided by engineers, who can offer remote support with any technical enquiries or can arrange a visit as and when required.

Maintaining your security network covers certifying batteries have been replaced or are due to be replaced soon, image and audio are being transferred correctly and overall inspection of the condition of your equipment.

Home alarm maintenance also gives you the opportunity to prevent future issues and fix potential arising problems as quickly as possible, avoiding any potential disruptions to the effectiveness of your home’s security.
Our maintenance packages include the below features:

Security Maintenance
24 hr emergency helpline
4 hour engineer response time
Engineer response in 4 hours
Security Maintenance - annual
Annual maintenance visit
no call out charges
No call-out charges
warranty
Extended warranty
telephone Support
Telephone support
software upgrade
Software upgrade
monitoring app
Monitoring App
Maintenance Package Table